Tracking down an order
A: Excuse me, I’m sorry to trouble you. My name is Susan Ransom, and I have placed several orders with you company.
B: Yes, Mr. Ransom? This is Karl Miller. How may I help you?
A: Well, I wonder if you could track an order I placed with you last month. It hasn’t arrived yet.
B: Certainly, Ms. Ransom. Do you have an order number?
追查一笔订单
A:对不起,麻烦你了。我叫苏珊·兰森,我在你们公司订过几笔货。
B:什么事,兰森女士?我叫卡尔·米勒。我能为您做什么?
A:是这样,不知道你们能否帮我查一笔我上个月和你们订的货。这批货到现在还没有到。
B:当然可以,兰森女士。您有订单号吗?
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